From product installation to front line guidance and support, our friendly and knowledgeable Customer Support Team is here to help you get the very best out of our market leading products.
Our customer service and technical support teams are ready to take your question and address any queries or problems you may have.
All products listed are labeled with some regulatory status as per indicated below:
“RUO” or “For Research Use Only”: not intended for diagnostic or therapeutic procedures.
“IVD” or “In Vitro Diagnostic” and including the “CE” (Conformité Européenne) marking: intended for In Vitro Diagnostic use within the European Union and countries with EU conformity recognition agreement.
“LUO” or “Laboratory Use Only”: general purpose laboratory reagents.
“ASR” or “Analyte Specific Reagent”: reagents in which the analytical and performance characteristics are not established. ASRs are regulated by the US Food and Drug Administration (FDA).
